A reference to the Exchange Bank wire transfer service, covering domestic and international paths, the cutoff windows that determine same-day delivery, the verification call placed on new beneficiaries, and the fee categories a customer encounters.
A domestic wire at Exchange Bank begins as an instruction inside online banking or at a branch desk. The instruction names the recipient, the receiving bank's routing number, the recipient account number, and the amount. Exchange Bank checks the customer's available balance, flags the transaction for fraud review when the destination is new, and releases the instruction to the Fedwire network for same-business-day settlement. Fedwire is the reason a wire is an irrevocable funds movement: once it lands, the money is in the receiving bank's books as final value.
The friction around new payees is intentional. Exchange Bank typically phones the customer on a registered number before releasing the very first wire to a brand-new account. The call is brief, reads back the destination, and asks the customer to confirm the instruction was real. That step has stopped a meaningful number of business email compromise attempts across community banking, which is why it stays in place despite the minor inconvenience.
International wires leave the Fedwire rail and travel through the SWIFT messaging network. The message goes from Exchange Bank to a correspondent bank, then to the receiving bank abroad, then to the recipient's account. Each hop can add a processing fee and a day of delay. Customers sending a larger international wire often benefit from phoning the bank ahead of time to confirm currency options, the fee schedule, and whether the recipient will see the payment under a wire memo that matches the invoice being paid.
Wire transfers are the fastest way to move funds in finality, but they carry a line-item fee. For most personal moves that can wait a day, an ACH transfer from online banking or a scheduled bill pay costs nothing and still lands on time. The wire is the right tool when finality matters — closing a real-estate purchase, funding a business acquisition, or paying a supplier on a deadline.
Incoming wires are common for payroll at a new employer, a real-estate closing, or a brokerage sweep. The customer provides the sender with the bank's routing number, the customer's account number, and for international senders the Exchange Bank SWIFT code. When the wire arrives, it posts the same business day with a memo line that usually shows the sender name. If the memo is missing, the secure message center inside online banking is the practical place to ask Exchange Bank to identify the sender.
| Wire type | Typical fee framing | Cutoff | Settlement |
|---|---|---|---|
| Outgoing domestic | Per-item fixed fee | Early afternoon Pacific | Same business day |
| Outgoing international (USD) | Higher per-item fee | Morning Pacific | 1-2 business days |
| Outgoing international (FX) | Fee plus FX spread | Morning Pacific | 1-3 business days |
| Incoming domestic | Low or no fee | Receive any time | Same business day |
| Incoming international | Low fee typical | Receive any time | 1-2 business days |
| Recall request | Per-item fee | As submitted | Best effort |
| Treasury wire | Business pricing | Cash-management schedule | Same business day |
Consumer-facing fraud guidance for wire transfers is collected at the FTC consumer advice on wire transfers, which covers the most common social-engineering playbooks. The FDIC consumer resource library has additional material on deposit and payment systems.
Sign-in entry points live at the exchange bank login page, the login help-guide, and the security center. Digital sibling pages include online banking, mobile banking, bill pay, account alerts, and mobile check deposit. Account pages cover personal checking, personal savings, money market accounts, personal credit cards, home mortgages, and auto loans. Business-side pages include business checking, business savings, merchant services, treasury management, SBA loans, and commercial real estate. Overview anchors rest at about Exchange Bank, leadership, help resources, and contact us.
"I appreciate that Exchange Bank phones me for a new wire beneficiary. I would rather pick up a verification call than lose a wire to a spoofed invoice."
Nathaniel Pemberton Welder · Pemberton Metal Works, Graton, CA
"Incoming wires from our equipment supplier in Europe clear the next business day and the memo line arrives intact. That matters for reconciliation."
Amara Nwankwo Pediatrician · Nwankwo Pediatrics, Sebastopol, CA
For a domestic wire the customer needs the recipient's full name, the receiving bank's routing number, the recipient account number, and the recipient's address. International wires add a SWIFT or BIC code, the recipient's country, and in some cases an IBAN. Missing any one field blocks the wire.
Domestic wires typically need to be approved before the early afternoon Pacific cutoff to leave the same business day. International wires carry an earlier cutoff because the downstream correspondent banks operate on different clocks. The exact time appears on the confirmation screen.
Verification calls are an anti-fraud control. When a customer sends a wire to a brand-new beneficiary, the bank places an outbound call to a phone number on file to confirm the instruction. It feels like friction but it has intercepted many wire-fraud attempts across the industry.
Share the customer's full name on the account, the Exchange Bank routing number, the recipient account number, and the bank's address. For international incoming wires, share the Exchange Bank SWIFT code as well. The sender's bank uses those fields to route the funds.
A wire is a final-funds instrument, so reversal is not automatic. If a customer needs to recall a wire, the bank submits a recall request to the receiving institution, which either returns the funds at its discretion or holds them pending the receiver's cooperation.